Terms & Conditions
These terms and conditions (the “Term and Conditions”) govern the use of www.novotrend.ca (the “Site”). This site is owned and operated by Novotrend Nutraceuticals Inc. This site is an ecommerce website.
By using this Site, you indicate that you have read and understand theses Terms and Conditions and agree to abide by them at all times.
All content published and made available on our Site is the property of Novotrend Nutraceuticals Inc. and the site`s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
Sale of Goods
These Terms and Conditions govern the sale of goods available on our Site.
The following goods are available on our site:
· Nutritional Supplements
These Terms and Condition apply to all the goods that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, description, or images as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods from our Site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already proceed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
We accept the following payment methods on our Site:
· Credit Card, Apple Pay, Google Pay & PayPal
When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Shipping and Delivery
When you purchase goods from our Site, the goods will be delivered through one of the following methods:
· Canada Post
Delivery will take place as soon as reasonably possible, depending on the delivery method selected.
Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and statutory holidays.
You will be required to pay delivery charges in addition to the price for the goods you purchase. We will waive delivery charges for any single order equal or more than 99.00 CAD in Canada and USA before applicable taxes.
If you purchase goods from us for delivery to a destination outside Canada, your purchase may be subject to import duties and taxes applied by the destination country. You are responsible for paying such duties or taxes. Please contact your local customs office for more information before making a purchase. We are not responsible for the payment of any such duties or taxes and are not liable for any failure by you to pay them.
You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
Refunds for Goods
Refund requests must be made within 14 days after receipt of your goods. 25% restocking fees as well as shipping cost will be deducted from the refund amount.
We accept refund requests for goods sold on our Site for any of the following reason:
· Good is broken during transit
· Change of mind
· Not receiving expected results
Return request for goods in new condition can be arranged through “Contact Us” section on our Site.
Consumer Protection Law
Where the Business Practice and Consumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and can not be excluded, these Terms and Condition will not limit your legal right under that legislation. These Terms and conditions will be read subject to the mandatory provisions of that legislations, the mandatory provisions of the legislation will apply.
Limitation of Liability
Novotrend Nutraceuticals Inc. and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
Except where prohibited by law, by using this site you indemnify and hold harmless Novotrend Nutraceuticals Inc. and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
These Terms and Conditions are governed by the laws of the Province of British Columbia.
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our site. We will deductively post a notice on our Site of such changes.